Computer support can be done by almost anyone – our industry is very crowded because technology is everywhere. Our largest competitor offers large scale, Quick Hit, Buzz word heavy, scare tactic, sales based services. You can get charged for every service they perform (whether it takes 5 minutes or 50). DMAC Technology Group provides flat rate services. If we work on 3 issues during 1 hour, you get charge only for 1 hour – and usually for less than what our competitors charge. We also usually suggest not fix a 4+ year old machine – and instead invest this money into a new machine, especially if your data is already saved.
DMAC Technology Group has many years of real world experience, with certifications to back up this experience. We have partnerships with small and large companies to provide our customers with a one-stop shop for all their technology needs from A to Z, Apple to ZFS, we’re there for you. We can provide you and/or your business with the services you need. We provide help with PC maintenance, upgrading, troubleshooting, repair, tutoring and guidance to both the home and business end user.
Nothing is more important than your time. Your data is a result of that time. DMAC Technology Group immediately attempts to save/salvage your data, assesses the damage, and the cost to repair the problem and offers real-world solutions to you, our client. To save you time, we automatically attempt to backup your hard drive if your machine is failing and always before a major operation. All the RAM, hard drive space or fast processors won’t make up for your loss of data.
DMAC Technology Group is a small business serving New England (Massachusetts, Rhode Island and CT). We have established ‘First name based’ relationships with all our clients. These relationships allows us to be more in tune with our clients needs. Our sole purpose is to give our customers an advantage over their competition. Consider DMAC Technology Group as your CIO, providing strategy, service, and support to help you get through the maze of technology in your business and personal lives. We are not sales driven nor on commission. Your bottom line is our bottom line. We exist to serve you, not the other way around.